Returns & Refunds
Chahat Lingerie Return & Refund Policy
At Chahat Lingerie, we strive to provide our customers with high-quality products and a seamless shopping experience. However, please note that we do not accept returns and do not offer refunds on any of our products.
Why No Returns or Refunds?
- Hygiene Standards: For your safety and comfort, we adhere to strict hygiene standards. Due to the nature of intimate apparel, we cannot accept returns or offer refunds on items once they have been opened, worn, or tried on.
- Careful Selection: We encourage customers to carefully review their size and product choices before completing their purchase. Our size charts and detailed product descriptions are provided to ensure you make the best choice.
- Quality Guarantee: We take pride in the quality of our products. If you receive an item that is damaged or defective, please reach out to our customer support team immediately, and we will assist you in resolving the issue.
What If I Receive a Damaged or Defective Item?
If you receive a defective or damaged product, please contact us within 7 days of receiving your order with clear photos of the issue. We will review the case and work with you to resolve it as quickly as possible.
Exchanges
We currently do not offer exchanges for any products. However, if you receive a damaged or defective item, we will assist you in finding a suitable solution.
Contact Us
If you have any questions or concerns about your order, feel free to reach out to our customer service team at chahatlingerie@gmail.com or (+91) 9870537473. We're here to help!
By purchasing from Chahat Lingerie, you acknowledge and agree to this policy.